Does your consultant prioritize people over money? If they don’t, they should. For a business owner, finding a consultant who values client satisfaction, partnership, and collaboration is crucial for achieving the highest potential savings.
The value of prioritizing people
Acknowledging the big picture and speaking on a personal level allows the consultant to provide services to their client that go beyond cost savings. During the pandemic, many companies were unable to source basic products. People-first consultants assisted many businesses in sourcing alternate suppliers who had the necessary products for their business to survive – and we’re proud to say we’re one such consultancy. We could not have done this if we didn’t value strong client relationships.
We continue to offer this service today, working to source the best suppliers, create efficiency for our client’s company, alleviate tension across the board, and foster more confident leadership.
Going the extra mile for a company enriches the experience for everyone involved. Communication on both sides is more transparent, and trust becomes a key factor. Our focus is always on the client’s company and its unique challenges, not just numbers.
If a cost consultant looks at a company and only sees cash flow, they are in the wrong business. A cost consultancy revolves around people, and at ERA Group, we strive to enhance cash flow and create a more efficient environment for the business owner and their team. After all, the clients are the reason we do this job every day.
Read more about this motto from ERA Group Consulting Partner Larry Smith in our Louisville Business First article.