Nishank Chandra is a healthcare and technology consulting expert with over 15 years of experience in software procurement and implementation, cost-of-care improvements in a health insurance setting, and leveraging business intelligence to support strategic decision-making.
As an ERA Group consultant, he focuses on healthcare and the not-for-profit sector while also leveraging his expertise in IT and technology. He is known for his deep business insight and finding innovative solutions across several industries.
Before joining ERA, Nishank worked with NYU Medical and Northwell Health, in collaboration with Deloitte, and Anthem, Inc. Beyond healthcare, he contributed to strategic consulting at United Airlines, focusing on data-driven and process-oriented initiatives to enhance customer experience and satisfaction. He also consulted with United leaders to develop a data-centric tool for managing diversions, which significantly reduced airline-related incidents and delivered substantial cost savings. Nishank is currently a consultant with the Department of Veterans Affairs (VA), where he focuses on utilizing metrics to drive strategic decision-making and process improvement.
Nishank has an MBA in Innovation from James Madison University, a Master of Science (MS) in Information Management from Syracuse University, and a Bachelor’s degree in Instrumentation Engineering from the University of Mumbai. He enjoys hiking with his dogs, spending time with his family, and is an avid photographer.