As the oldest continuously operating restaurant and inn in Pennsylvania, the William Penn Inn’s success is rooted in its commitment to providing superior service and high-quality dining at the best pricing available. To validate their best pricing practices, they brought in ERA Group consultants to review their food service and merchant card fees.
ERA Group helps organizations improve profitability through cost, purchase, and supplier management. What makes ERA different is a proven process and industry-specific knowledge that drives savings and growth.
Food service – 8.5% savings: $151,000
ERA Group food service experts thoroughly analyzed the clients’ purchases and prepared a “market basket” representing 80% of their spend. This information was included in a detailed Request for Proposal sent to broadline suppliers that allowed like-for-like pricing comparisons in specific categories, including dry grocery, meat/poultry, dairy refrigeration, frozen, and seafood.
Merchant card fees – 9.8% savings: $24,000
Our merchant card analysts were able to reduce pricing and eliminate downgrades while remaining with their current processors/POS provider.
Client: William Penn Inn
Sector: Hospitality
Total Annual Savings: $175,000

"ERA’s process was painless. They performed as originally stated. Their monthly audit reports are timely and give me the confidence that our pricing is the best in the industry"